We’re committed to operating our lottery in a safe, secure and responsible way. If you are concerned about your gambling, we recommend contacting the BeGambleAware helpline on 0808 8020 133 or visiting their website at www.begambleaware.org.
If you feel like you may have a gambling problem and would like to exclude yourself from playing the Dementia UK Weekly Lottery, you can download our lottery self-exclusion form and return this to us or call our lottery helpline number on 0330 678 2711.
We have a responsibility to protect vulnerable people, including those who have a condition that may affect their decision-making process, including dementia. We will engage with those who are identified as vulnerable, including, where relevant, ensuring that they do not receive marketing or fundraising communications, including mailing appeals, emails and telephone calls. Please contact our Supporter Care team for more information by emailing email@example.com or calling us on 0300 365 5500.